Effective Date: May 30, 2025

Twelve to Milos (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect the information you share with us, both online and offline. By using our website or engaging with our services, you agree to the terms of this policy.

1. Who We Are

Twelve to Milos is a registered 501(c)(3) nonprofit organization based in the United States, committed to serving children and families in Guatemala through education, clean water, and faith-driven outreach. Our website address is: https://www.12tomilos.org. You may contact us regarding this policy at:
📧 [email protected]

2. What Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, mailing address, and phone number.
• Donation details (e.g., amount, platform used, and payment method — note we do not store full payment info ourselves).
• Account or newsletter preferences (e.g., when you sign up for updates via Brevo or another provider).

Automatically Collected Data

• IP address, browser type, pages visited, and referral source through services like Google Analytics.
• Viewing data when interacting with embedded YouTube videos or other media.
• Social media interactions or ad data from services such as Facebook Ads (when running campaigns).

3. How We Use Your Information

We use your information to:

• Process donations via platforms like GoFundMe Pro, Classy, and PayPal Charity.
• Send email updates and newsletters through Brevo or similar services (opt-in required).
• Improve site performance and outreach using Google Analytics.
• Share project impact stories (e.g., via embedded YouTube videos).
• Communicate with you about your donations, campaigns, or requests.
• Comply with legal obligations and protect against fraud or misuse.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted service providers (e.g., donation processors, email delivery platforms) who assist us in operating our mission. These third parties are required to keep your information secure and confidential.

5. Donor Privacy

We respect the privacy of our donors. We will never publish, share, or sell your donation information. Donors may opt out of public acknowledgments or request anonymity.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences in your browser settings.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt out of newsletters or communications at any time by clicking the unsubscribe link or emailing us at [email protected].

8. Data Security

We implement industry-standard measures (SSL, platform compliance, limited access) to protect your data from unauthorized access or misuse.

9. Third-Party Services

Our website and donation pages may link to third-party platforms like GoFundMe Pro, Classy, PayPal, YouTube, Facebook, or CauseVox. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal data.

10. Updates to This Policy

We may update this policy to reflect changes in our practices or the law. Revisions will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about your privacy, you can contact us at:
📧 [email protected]
📍 1008 S. Hathaway St. Unit E, Santa Ana CA 92705